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Service tracking
Digital
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High level
Jaka Academy
Professional Services
Empowering Customers
Continuously focusing on customer needs and development, recommending optimal products to reduce labor and enhance quality and productivity.
JAKA Academy provides knowledge empowerment to continuously enhance customers' automation capabilities and lean production, fostering win-win cooperation.
Rapid Response
Our after-sales team of 100 employees ensures quick delivery and stable production, with an OTA platform that guarantees stable operation and real-time monitoring of equipment status.
Solutions
Expert Solution Team,Ensuring project success by providing the best solutions based on specific needs.
Empowering Customers
Rapid Response
Solutions
OTA Robot Health Management Cloud Platform

JAKA OTA utilizes cutting-edge technologies such as IoT, cloud computing, artificial intelligence, and big data analysis to achieve efficient interconnectivity between people and equipment. The system connects to robots on-site at any time, monitors their status, sends real-time alerts, and collects, stores, and analyzes operational data during production, offering efficient remote service solutions.

JAKA OTA 6C Services
Cloud Monitoring
Real-time monitoring of robot operation status and data.
1
/6
Cloud Analysis
Generates operational analysis reports for informed production decisions.
2
/6
Cloud Prediction
Builds predictive maintenance models using big data and AI to forecast robot lifespan, ensuring timely spare parts availability and preventing production downtime.
3
/6
Cloud Reminder
Automatically calculates maintenance schedules and timely notifies users and service engineers.
4
/6
Cloud Alarm
Quickly handles alerts through multiple channels in case of anomalies.
5
/6
Cloud Diagnosis
Technical experts can remotely diagnose issues and provide timely solutions, reducing production downtime.
6
/6
JAKA OTA Smart Customer Service Mini Program
Monitor robot operation status at your fingertips, ensuring peace of mind at all times.
OTA Robot Health Management Cloud Platform

JAKA OTA utilizes cutting-edge technologies such as IoT, cloud computing, artificial intelligence, and big data analysis to achieve efficient interconnectivity between people and equipment. The system connects to robots on-site at any time, monitors their status, sends real-time alerts, and collects, stores, and analyzes operational data during production, offering efficient remote service solutions.

JAKA OTA 6C Services
Cloud Monitoring
Real-time monitoring of robot operation status and data.
1
/6
Cloud Analysis
Generates operational analysis reports for informed production decisions.
2
/6
Cloud Prediction
Builds predictive maintenance models using big data and AI to forecast robot lifespan, ensuring timely spare parts availability and preventing production downtime.
3
/6
Cloud Reminder
Automatically calculates maintenance schedules and timely notifies users and service engineers.
4
/6
Cloud Alarm
Quickly handles alerts through multiple channels in case of anomalies.
5
/6
Cloud Diagnosis
Technical experts can remotely diagnose issues and provide timely solutions, reducing production downtime.
6
/6
JAKA OTA Smart Customer Service Mini Program
Monitor robot operation status at your fingertips, ensuring peace of mind at all times.
JAKA Academy

Provides standardized and customized robot training courses for customers. Offers tailored training levels from basic to advance to expert for products, services and applications. Improves robot usage efficiency, increases customer satisfaction, and educates talent to the robot industry.

10000
+
professionals trained
500
training courses conducted
100
%
taught by professors and industry experts
10
+
PhD-level specialized lecturers
Explore More
Equipment Repair
Equipment Fault Repair Registration
If the equipment breaks down, scan the QR code on the right to report for repair. Fill in the detailed information to facilitate JAKA to collect the fault information. Please fill in the correct information
Fault Handling Tracking,
Track the repair order, scan the QR code on the right to track the progress of the equipment order
Customer Service Hotline:
400-006-2665
One-click scan code, worry-free service
Contact Us
If you want to experience the JAKA collaborative robot, please leave a message and we will arrange someone to contact you as soon as possible!
You can also call 400-006-2665 Contact Customer Service.
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